STAFF TRAINING AS PREDICTOR OF SERVICE DELIVERY BY HEALTH INFORMATION MANAGEMENT PRACTITIONERS IN FEDERAL TEACHING HOSPITALS IN SOUTH-WEST, NIGERIA

Authors

  • V.E. Unegbu Department of information resources management Babcock University, Ilishan-Remo, Ogun state
  • C.N. Ikonne Department of information resources management Babcock University, Ilishan-Remo, Ogun state
  • J.O. Owoeye Department of information resources management Babcock University, Ilishan-Remo, Ogun state

Keywords:

Health information management practitioner, Service delivery, Teaching hospita, Training of HIMP

Abstract

Health Information Management Practitioners (HIMPs) are major stakeholders in the provision of health service delivery all over the world. However, in Nigeria, there is a lack of awareness of the importance of the HIM practitioners which has led to poor record filing and retrieval. Besides, training is expected to significantly influence the service delivery of HIMPs in Federal Teaching Hospitals in South-West, Nigeria. This research aimed to investigate the influence of staff training (on-the-job, off-the-job training) on the service delivery by HIMPs in Federal Teaching Hospitals in South-West, Nigeria. This study adopted the survey research design. The population for the study comprised 325 licensed HIMPs in Federal tertiary hospitals and medical centres in South-West, Nigeria. Total enumeration method was employed. A structured and validated questionnaire was used for data collection. Cronbach’s alpha reliability coefficients for the constructs ranged from 0.73 to 0.79. The response rate was 76.3%. Data were analysed using descriptive and inferential (simple and multiple regression) statistics at a 5% significant level. The findings revealed that staff training had a significant relative influence on the service delivery by HIMPs (Adj. R2= 16.0, F (2, 156) = 16.055, p<0.05). It shows that on-the-job training (? = 1.495, t = 3.723, p<0.05) has a significant positive influence on the service delivery by HIMPs. As well, Off-the-job training (? = .189, t = .612, p>0.05) had no significant positive influence on the service delivery by HIMPs in FTHs in South-West, Nigeria. In conclusion, training had a significant influence on the service delivery by HIMPs in FTHs in South-West, Nigeria. It is recommended that the management of healthcare institutions prioritize training and development programs for HIMPs to enhance their skills in visionary and transformational leadership.

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Published

2024-04-19

How to Cite

Unegbu, V., Ikonne, C., & Owoeye, J. (2024). STAFF TRAINING AS PREDICTOR OF SERVICE DELIVERY BY HEALTH INFORMATION MANAGEMENT PRACTITIONERS IN FEDERAL TEACHING HOSPITALS IN SOUTH-WEST, NIGERIA. African Journal of Educational Management, Teaching and Entrepreneurship Studies, 11(2), 184-193. Retrieved from https://ajemates.org/index.php/ajemates/article/view/433